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SAME DAY SHIPPING

See Details & Same Day Shipping Policy Below

Order by 2:00 PM CST for Lightning-Fast Delivery!

Stay Ahead with Quick Availability Checks!

Custom Parts Made Easy: Just 5 Business Days!

Large Orders? We’ve Got You Covered with Freight Shipping!

Your Address Matters: Ensure Smooth Delivery to Your Door!

Out of Stock? We’ll Keep You Informed and Ready to Reorder!

Fast Processing Meets Exceptional Customer Care!

Reliable Shipping, Transparent Policies – Your Satisfaction Guaranteed!

Step-by-Step Process for Placing an Online Order

  1. Browse FWEparts.com for Needed Parts
    • Visit our website and explore our range of products. Use categories to quickly find what you’re looking for. Scan QR Code on Unit Serial Tag for Quick Access to Popular Part Replacements.
  2. Check Item Availability
    • For any parts you’re interested in, check the availability. If uncertain, contact us directly to confirm stock status.
  3. Select Your Items
    • Once you find the parts you need, select the desired quantities and add them to your cart.
  4. Review Your Cart
    • Go to your cart to review your selected items. Make sure everything is correct before proceeding to checkout.
  5. Provide a Valid Shipping Address
    • Enter a valid physical shipping address. Remember, we do not ship to P.O. Boxes, so ensure your address is accurate to avoid delays.
  6. Choose Shipping Options
    • If you’re ordering by 2:00 PM (CST), select the same day shipping option for in-stock items. For larger orders, be aware that freight shipping may apply.
  7. Enter Payment Information
    • Provide your payment details securely. Double-check that all information is accurate.
  8. Review Your Order
    • Before finalizing, review your order summary to ensure all details are correct, including items, quantities, shipping address, and payment information.
  9. Place Your Order
    • Click the “Place Order” button to complete your purchase. You’ll receive a confirmation email with your order details.
  10. Receive Shipping Confirmation
    • If eligible for same day shipping, expect an email with tracking information once your order has shipped.
  11. Stay Updated
    • If any items are out of stock, we’ll notify you promptly. You can check your email for updates or contact us for assistance.

Final Notes

  • For any questions or assistance during the ordering process, feel free to reach out to our customer support team. We’re here to help!

Same Day Shipping Policy

  1. Availability To ensure that the parts you require are in stock, we recommend contacting us directly to confirm availability before placing your order.

  1. Lead Time for Custom Parts Please note that the standard lead time for manufacturing of non-stock parts is 5 business days from the receipt of your order.

  1. Same Day Shipping For stock items, orders placed by 2:00 PM (CST) will be eligible for same day shipping. Orders received after this cut-off time will be processed and shipped the following business day.

  1. Orders Requiring Freight Shipping Orders containing large quantities of motors, casters, or large doors may be subject to freight shipping. If it is determined during order processing that freight shipping is necessary, we will promptly notify the customer and provide updated shipping details.

  1. Shipping to Physical Addresses Please ensure that you provide a valid physical shipping address, as UPS does not deliver to P.O. Boxes. If a P.O. Box is entered as the shipping address, we will contact the customer to cancel the order and request an updated address before re-submitting the order.

  1. Out of Stock Parts In the event that an ordered part is out of stock, we will cancel the affected order and notify the customer. We will provide information on the availability of the part and allow the customer to re-order once the part is back in stock.

For any questions or clarifications regarding our shipping policies, please contact our customer service team. We are committed to ensuring a smooth and efficient ordering experience for all our customers.